The customer retention platform

Marketing that brings every customer back

Looply turns your POS exports and contact lists into automated email & SMS revenue — birthdays, win-backs, reviews, and event follow-ups, tuned to your industry and running 24/7.

Free for 250 contacts. No card required. Or explore the live demo.
SM
VIP
Sarah Martinez
sarah.m@example.com
$1,240
Customer lifetime value
Historic $930Predicted +$310
Customer activity
Opened "Wine dinner — you're invited"
Redeemed offer LOOP10 — $86 check
Left a 5-star Google review
Looply AI · thought for 4 seconds
Text the 48 birthday customers this month — SMS converts 3× here
Move the win-back offer from 60 to 45 days — lapse point is earlier
Ask Looply anything…
Built for the businesses that run Main StreetRestaurantsWine & liquorMed spasSalonsCoffee shopsPet storesHotelsContractors Built for the businesses that run Main StreetRestaurantsWine & liquorMed spasSalonsCoffee shopsPet storesHotelsContractors

Automation that turns
first visits into regulars

Grow lasting relationships — and provable revenue — with automations that know your industry, your customers, and exactly when to reach them.

Composer, your AI campaign designer

Thought for 6 seconds
Use SMS for the Tuesday push
Why: 41% of your list prefers text and converts 3× on weeknights
Send the win-back at 45 days, not 60
Why: your customers lapse two weeks earlier than the industry curve
Review campaign
Ask Looply anything…
Know your best revenue opportunity? Composer does. One prompt audits your segments and flows, then drafts an on-brand campaign — subject lines, email, SMS — you approve before anything sends.
Explore Composer ↗
Email campaignsSMS campaignsAI templatesLive previewsTest sends

Review Guard, your reputation on autopilot

How was your visit?
Great
Not great
Happy customers get your Google review link. Unhappy ones reach the manager privately — feedback stays constructive, your rating climbs.
389 requests sent4.6★ and rising
Every completed visit becomes a review request with a private sentiment gate. Protection and growth in the same flow — no awkward asks, no public surprises.
Explore Review Guard ↗
Sentiment gateGoogle reviewsPrivate feedbackManager alerts

Automations that never sleep

Birthday flowACTIVE
Win-back — 45 daysACTIVE
First-visit welcomeACTIVE
Private eventsPAUSED
Pre-built, pre-timed, consent-gated. Flip a switch and it runs forever. Explore automations ↗
BirthdayWin-backFirst visitEvents

Revenue you can point to

$4,820
Attributed revenue this month
Win-back flow $1,830
VIP wine dinner $2,140
Patio SMS $850
Every message carries a trackable offer code — see dollars, not opens. Explore analytics ↗
Offer codesRedemptionsAttribution

Your customer data, finally working

2,847
Customers · deduped · consent-logged
QR table tents 1,124
POS import 982
Website forms 478
Import from Toast, Square, Clover, OpenTable, or any CSV. Grow with QR forms. Explore the database ↗
CSV importQR forms19 live segmentsConsent ledger
98%SMS open rate $20–70returned per $1 on SMS 30 minto first automation 19segments built in 98%SMS open rate $20–70returned per $1 on SMS 30 minto first automation 19segments built in
Industry playbooks

Every Main Street business deserves a marketing machine

One retention engine. Each industry gets its own playbook — segments, templates, and flows tuned to how its customers actually behave.

Available now

Restaurants

Birthdays, win-backs, private events, review protection — the full guest playbook.

Coming soon

Wine & liquor

Allocation drops, tasting invites, VIP lists that actually convert.

Coming soon

Med spas & salons

Treatment reactivation, memberships, rebooking on autopilot.

Coming soon

Hotels & coffee

Pre-arrival upsells, loyalty pushes, post-stay reviews.

Step 01

Upload your customer list

Export from your POS or reservation system, drop the CSV in. Columns map and dedupe automatically.

Step 02

Turn on your playbook

Your industry's flows arrive pre-written and pre-timed. Review and activate in two clicks.

Step 03

Watch customers return

Reactivated customers, redemptions, and attributed revenue on your dashboard — every week.

Start free. Grow when you do.

Every paid plan includes the customer database, AI template designer, automations, and live email previews. Texting is pay-as-you-go, at cost plus a fair margin.

Free
$0
  • 250 contacts
  • 500 emails / month
  • Sample template gallery
  • 1 signup form
  • No card required
Start free
Starter
$9.99/mo
  • 1,000 contacts
  • 5,000 emails / month
  • AI template designer
  • Core automations
  • Email previews + test sends
Get started
Growth
$19.99/mo
  • 2,500 contacts
  • 15,000 emails / month
  • SMS pay-as-you-go
  • All automations + QR forms
  • Review Guard
  • AI campaign copilot
Get started
Pro
$49.99/mo
  • 10,000 contacts
  • 50,000 emails / month
  • Discounted SMS rates
  • Advanced segments
  • Priority support
Get started

Multi-location & done-for-you: white-glove setup from $499 — we import your list, configure your flows, and print your QR kit.

Frequently asked questions

What is Looply?

Looply is the customer retention platform for local businesses. It unifies your customer data and automates email and SMS to drive personalized, revenue-generating campaigns — with industry playbooks, AI-designed templates, and a review engine built in. Import your list, flip on your playbook, and your regulars start coming back automatically.

How much does Looply cost? Is there a free plan?

Yes — free up to 250 contacts and 500 emails a month, no card required. Paid plans start at $9.99/month, and SMS is pay-as-you-go so you never pay for texts you don't send. Done-for-you setup packages start at $499.

Where does my customer data come from?

Anywhere it lives today: CSV exports from Toast, Square, Clover, OpenTable, Resy, Mailchimp, or any spreadsheet. Looply maps the columns, merges duplicates, and logs consent on every contact. QR signup forms grow the list from day one, and direct POS integrations are on the roadmap.

Is texting customers legal?

Yes, with express consent — and Looply enforces it. Every contact carries an auditable consent record, STOP/HELP are handled automatically, quiet hours are respected, and campaigns can only reach opted-in customers. Compliance isn't a setting; it's built into the send pipeline.

What industries does Looply support?

The restaurant playbook is live today. Wine & liquor, med spas, salons, coffee, pet stores, hotels, and contractors are next — same engine, industry-tuned flows. Any business built on repeat customers can start with the core platform right now.

Your regulars are ready. Go get them.

Early access is open — first 3 months of Growth free, and we'll help you import your list.

Prefer to click around first? Open the live demo